Shipping Policy
Last Updated: January 05, 2026
Thank you for shopping with Srimanti.com. This Shipping Policy outlines how orders are processed, shipped, and delivered across India.
1. Shipping Responsibility
All orders are shipped directly from the warehouse.
Brand is responsible for:
Packaging
Dispatching
Courier handover
Return pickups
Replacement shipments
2. Shipping Timeline
Processing Time
Brands dispatch orders within 2–3 weeks or as communicated at the time of purchase.
Transit Time
Delivery typically takes 3–10 working days, depending on:
Customer location
Brand warehouse location
Courier service availability
Remote or special-access locations may take longer.
3. Shipping Charges
Most products include free shipping, unless stated otherwise.
Any additional delivery charges (if applicable) are displayed on the product page.
4. Tracking Your Order
Once shipped, customers will receive on Email / WhatsApp:
Courier partner name
Tracking number
Tracking link
Tracking updates may take 12–24 hours to reflect after dispatch.
5. Delivery Attempts
Though the Product is bulky, Courier partners typically make 2 delivery attempts.
If the customer is unavailable or unreachable, the order may be returned to the brand warehouse (RTO).
6. Undelivered / RTO Orders
An order may return to the brand if:
Address is incorrect
Phone number is unreachable
Customer declines delivery
For COD orders, no refund is applicable for RTO shipments.
For prepaid orders, reshipping can be requested (additional charges may apply).
7. Damaged or Missing Packages
If the package arrives damaged:
Report within 24–48 hours with photos/videos
The brand will coordinate pickup and replacement
For missing items:
Notify support immediately
Investigation will be conducted with the brand & courier
8. Delivery Restrictions
Some PIN codes may have:
Limited delivery
Delayed shipping
No COD service
These restrictions are determined by courier partners.
9. International Shipping
Can be arranged at extra shipping & Customs charges at actual,
10. Contact Us
For shipping-related queries or support:
Email: support@srimanti.com
Address: Friscohn Corporation, 604, Exim Link, Link Road, Mumbai – 400080, INDIA
@The House of Srimanti. All rights reserved
